Everyone makes mistakes at work. But not everyone knows how to turn it into a learning opportunity. It should be noted that not all mistakes can be forgiven. In this article, the error in question is regarding a fatal error. This can also be a solution for companies who want to maintain their good name. For example, you don’t want to be known as a heartless and fatal company.
Don’t start a conversation in an angry situation
Whenever you make a mistake or problem, don’t respond right away. Allow your rational mind to recover for a moment, so that your conversation is more productive.
Look at yourself and the current process. It is necessary to see if mistakes can be avoided by changing the way things are done.
Recruit the right people from the start
Even if the decisions aren’t perfect, at least make sure your team is made up of people with the right mindset, especially when it comes to mistakes.
Develop your action plan
After discussing the problem with the employee in private, resolve it by working together to make plans for the future. For example, you can make a plan to avoid repeating these mistakes.
Lead by example
A manager should never hide their mistakes from employees. Managers can tell their mistakes and let others learn from them.
Mistakes are normal
Today, venture capitalists barely glance at companies that don’t make mistakes. For this reason, this shows that mistakes are natural and expected, as long as you admit and learn from your own mistakes or those of others. You can encourage team members when they face mistakes. With this, your team will be loyal, hard working and creative.