A recent statistic posted by Sweor states that 75% of consumers admit to making judgments on a company’s credibility based on the company’s website design.
During COVID, many companies were forced to digitize their entire business model, becoming reliant on their websites and other online platforms to retain employees, revenue, and market share.
Consequently, companies have to invest substantial time and resources into making their website a significant revenue driver (and will continue to have to do so for the foreseeable future), but what precautions should these companies implement to ensure their website isn’t also increasing their business risks and liabilities?
This month, attorneys Angela Doughty, CIPP/US, Peter McClelland, CIPP/US, and Erica Rogers discussed how companies could avoid website compliance issues and the resulting legal costs, including ADA compliance lawsuits; privacy implications and disclosures; and trademark and copyright demands.
ADA Compliance Lawsuits – Angela Doughty, CIPP/US
Most companies are surprised to learn that the Americans with Disabilities Act (ADA), which was enacted to prevent discrimination against people with disabilities in locations generally open to the public, also applies to their websites and other digital platforms such as mobile sites and mobile applications. The applicability of the ADA to online places …