Even though the Covid-19 pandemic has made many types of businesses lose a lot of turnover, that doesn’t mean restaurant businesses have to experience the same thing. The restaurant business can actually optimize business opportunities in times of crisis like this, because many people rely on restaurants for their daily eating needs. Here are five ways restaurant business owners can optimize their business opportunities in the midst of Covid-19.
1. Improve the Quality of Your Take Away and Delivery
Now it’s time for restaurant owners to focus on takeaway and delivery services. You can still improve the customer experience through your takeaway and delivery orders. First, food presentation needs to be improved, because this will make a good impression on customers. You can also take advantage of this good serving of food for photo competitions on Instagram, for example.
Second, you can show your customers you care by giving them a greeting card or writing on the packaging of their order. A thank you to your customers for their loyalty to your restaurant in this difficult situation or a note reminding them to wash their hands before enjoying the meal ordered will give your customer a special memory.